Why Get an Alarm System?

People choose to install an alarm system for many reasons having to do with:

  • the location of their home or business
  • lack of community awareness
  • frequent absences (e.g., business trips)
  • medical emergencies
  • and/or a desire for greater peace-of-mind

According to security experts, homes and commercial establishments with alarm monitoring are over 10 times less likely to be burglarized. Most insurance companies offer an additional discount on homeowner’s insurance if you are protected by a home security monitoring system.

A burglar enters a U.S. home every 14 seconds.
60% of burglaries occur while a home is occupied.
38% of robberies are committed with firearms.
(Source: FBI, Crime in the U.S., 2001)

How does an alarm system work?

After you’ve purchased your custom alarm system, we help you program the system’s communicator to dial the telephone number of an alarm receiver in our locally-based monitoring station. Your security system is connected to one of the regular telephone lines or the cellular communicator at your home or business for this purpose.

When an alarm condition occurs, your security system calls the monitoring center and your system transmits digital data identifying your account number and alarm condition. Monitoring station personnel take over from here by contacting you to verify the alarm condition and communicating with the authorities if necessary.

What happens when my alarm is triggered?

Upon receipt of an alarm signal from your security system, dispatchers in our monitoring station will telephone your home or business first. This will avoid false alarms. If you’re home when the alarm is triggered, we’ll ask you to provide us with your secret password or number and then verify the alarm condition.

If you are not home when we call to verify the alarm, we’ll promptly telephone and notify the first available person on your Call-List. Your Call-List may include yourself, neighbors, employees, friends and/or family members.

Immediately after and only if we determine it’s necessary, we telephone the Authorities (police and/or fire) to advise them of the alarm condition.

I not happy with the system I currently have through another company. Can I switch over to HHS Security?

Absolutely! We get many calls from people that are tired of dealing with the “big companies” and want to have more personalized service. Simply contact us at 832-220-9217 or email us & we will send a representative to your location to evaluate your system. Our representatives will determine your security needs, make recommendations, and discuss the necessary steps required to bring you on board as a valued HHS Security Services customer.

For a FREE security review of your home or business give us a call at 832.220.9217 or email us.

Why should I have a monitored burglar alarm system?

If your alarm were to go off at anytime during the day or night, who will be around or go out of their way to call the appropriate response agency? When your security system is monitored by HHS Security, our 24-Hour Monitoring Center will notify the local authorities when our operators receive an alarm condition signal. The appropriate response agency will then be dispatched to your home or business to help protect your possessions and ensure your safety.

Will your Monitoring Center receive an alarm signal if the alarm is not armed?

No, we will not receive a signal. It is important to turn your alarm on, even when you are at home. It is best to have your perimeter protection on whenever possible. Perimeter protection is an option that allows you to move about freely inside your home while all doors and windows are armed.

What is the difference between a hard-wired and wireless system?

The main difference is the type of technology and the type of installation. For example, many homes that were built in the last 25 years were wired by the builder for the alarm system when they were built, but if your home was not we would use wireless sensors. When it comes to the system’s capabilities and effectiveness, there is no difference.

How long will it take to install my security system?

This all depends upon the size of your system. A typical installation period is 1.5 – 2 hours.

How will I be billed?

HHS Security Services offers an Automatic Payment Plan (APP). This convenient method of payment is authorized by you and automatically debited to your credit or bank card. You won’t have to hassle with writing out checks and getting your payment in on time. We also offer pre-paid monitoring options.